Frequently Asked Question

SupportCALL Mail Settings
Last Updated 8 years ago

Secure SSL/TLS Settings (Recommended)
Username: johndoe@supportcall-isp.co.za
Password: Use the email account's password.
Incoming Server: mail.supportcall-isp.co.za (154.0.164.54)
IMAP: Port 993
POP3: Port 995
Outgoing Server: mail. supportcall-isp.co.za (154.0.164.54)
SMTP: Port 465
Authentication is required for IMAP, POP3, and SMTP

Non-SSL Settings (NOT Recommended)
Username: johndoe@supportcall-isp.co.za
Password: Use the email account's password.
Incoming Server: mail.supportcall-isp.co.za (154.0.164.54)
IMAP: Port 143
POP3: Port 110
Outgoing Server: mail.supportcall-isp.co.za (154.0.164.54)
SMTP: Port 25
Authentication is required for IMAP, POP3, and SMTP


Notes:
  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • Outgoing mail is sent using SMTP.
  • If the above SMTP server doesnt work please use the SMTP server of your ADSL Provider.
  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

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