Welcome to the Support Center

By signing in, you agree to the Terms of Enduser Ticket System Usage. Please review them regularly as they may change without notice.

Please Read:

To streamline support, each request is assigned a unique ticket number, which you can use to track progress online. For more information, visit our Wiki.

Most helpful information can be found on our wiki pages. If some information is missing, please send a request via the ticket system to add it. We aim to make our Wiki pages as comprehensive as possible.

Tickets can be submitted as a guest or a registered user. To fully utilize the system, please sign in. This allows you to track all your submissions and access their history and resolutions. By signing in, you do so as a representative of your company and agree not to contact SupportCALL staff or subcontractors directly, bypassing SupportCALL as the service provider. For full client site usage terms and conditions, see the wiki before signing in.

Important: You, your company, or the company you work for may not deal directly with LOCAL TECH under any circumstances. All work must be logged via the SupportCALL Ticket System.

(A valid email address is required to submit a ticket.)

Call Us

Australia: +61 (0)4 9933 5679
Australia Emergency: +61 (0)4 9933 5679
South Africa: +27 (0)87 822 2380
South Africa Emergency: +27 (0)78 862 0716
International Emergency: +61 (0)4 9933 5679
Available with after-hours standby

Email Support

info@supportcall.com.au
info@supportcall.co.za
We aim to respond ASAP, within 24 hours

Offices

Coordination centres: Launceston, AU | Durban, ZA
Serving both continents

Website: www.supportcall.co.za

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To me, our clients are rockstars, and we're the technical team making IT happen.
Thank you for your time and your business.
Thank you for choosing SupportCALL - David Maree (Director)

Our Services Include:

  • SupportCALL-DIRECT: Onsite/Remote Support | Hardware & Software Sales
  • SupportCALL-iSP: Internet, Hosting & VoIP
  • SupportCALL-Cons: ICT Consulting & Project Management
  • SupportCALL-Connect: Cabling
  • SupportCALL-Fin: Financing for IT Projects
  • SupportCALL-Nerve: Systems Monitoring
  • SupportCALL-Dev: Web & Software Development
  • SupportCALL-RFID: Asset Management, Access Control